Thank you for choosing to use the Qunovel Software Service (hereinafter referred to as the "Service"). Scope of application of this service: Qunovel client (including clients running on Android and iOS operating systems)
Before you use this service, please be sure to read this policy carefully. We will show you one by one how we process, manage and protect the personal information we collect during any part or all of your use of this service. Please focus on the important terms in this policy that are (possibly) closely related to your rights and interests.
In order to effectively manage and protect your personal information, we have established a special personal information protection team and person in charge. If you have any questions, comments or suggestions about this policy or personal information protection, you can contact us through the following methods and we will accept and handle them within fifteen working days:
Email：qustory.business@gmail.com
Facebook: https://www.facebook.com/groups/qufeedback
For the following purposes described in this policy, we will collect and use your information. In order to provide you with services, we may need to apply to you for the following permissions within the necessary scope:
You can manage the relevant permissions according to actual needs. Please rest assured that we will not enable these permissions by default. We will only access them when implementing specific services/functions after your separate consent; even if we can access your corresponding permissions with your authorization, we will only access them within the scope of your authorization and obtain the corresponding information (if involved); and you can withdraw the authorization at any time. After you withdraw the authorization, we will stop accessing the corresponding permissions and will no longer be able to provide you with certain corresponding services, but it will not affect your enjoyment of other services we provide.
In order to help you become our user, that is, complete the creation of a Qunovel account and use the Qunovel account to log in and use this service, so that we can provide you with our registered user services, we will use your device information combination and encryption to create your default account so that you can use the services we provide. Since the device information we obtain after each reinstallation is different, we provide the option of binding a third-party unique account to improve the security of account assets.
When you choose to use a third-party account (such as Google, Apple, etc.) to bind to improve the security of your assets, we will access and collect your personal information (such as nickname, avatar, email address, etc., subject to your authorization) through indirect acquisition and bind your third-party account to your account. If you refuse to provide information under the third-party account, you cannot choose to register and log in using the third-party account.
Please be aware and understand that we collect email addresses to meet the requirements of account asset security protection. If you do not provide such information, you may not be able to obtain the account recovery function normally.
When you reinstall our application for some reason, you may need to obtain the previous account information. You can authorize us to use your email address information again through the account binding function. We will verify your information through a third-party verification mechanism, and push the correct account information to you after the verification is passed.
The functional services that we have launched and will launch in the future that require interaction on the server are all based on the premise that you upload relevant reading records, comments, recharge records, content unlocking records, etc. to the server after logging in to your account while connected to the Internet. We collect the information you upload to the server (including reading records, comment information, recharge information, content unlocking information) to provide you with corresponding online services.
When you purchase value-added services of this service, we need to collect some or all of the following personal information according to the type of goods/services, including your transaction goods/service information, order number, order time, and order amount.
Please be aware and understand that we collect this information to help you successfully complete the purchase of goods/services, receive, query order information, provide customer service (such as after-sales service), etc. At the same time, in order to facilitate your understanding, query order information and manage order information, we will collect the order information generated during your use of our services for display to you.
In order to complete order payment and ensure transaction security, we need to collect your transaction amount, order time, order merchant, order number, payment method, payment account, payment status information, and share some or all of the above information with payment institutions (such as WeChat, Alipay and other financial institutions) in a secure way.
We will analyze the software information (including version number, language type, channel number, channel type), "device information", account information, and usage behavior data (such as order records, unlock records) you use for this service to understand the use of the product and provide data support for the development of new functions, the improvement of existing functions and services. For the personal information generated by your use of this service, we may associate it with the personal information collected by you using other products/services developed and operated by us with your authorization and consent to facilitate your unified service in the scenarios of using our different products (such as account binding login service).
If you need after-sales service support during the use of this service, we will verify your identity and the related products or services purchased (if any) based on your account information, and help you find the cause and solve the problem based on your application information, "device information" using this service, and the content of the emails you sent, screenshots, messages or conversations with our customer service team.
Message push, soft articles and judgment of participation qualifications: We may launch lucky draws, gifts, welfare collection, promotions, or new products, services, and functions from time to time. In order to accurately push activity information, related soft articles or related products and services, and reduce the disturbance to non-activity objects, we will use your "device information", "account information", and behavior data of using this service to determine whether you are a related object and then decide whether to push and display activity information and related soft articles to you, and use the aforementioned collected information as the basis for determining whether you are eligible to participate in the event.
If you participate in our lucky draws, giveaways, welfare collection, competitions, promotions, points redemption and other activities, you will need to provide the delivery information of you or your designated recipient (screenshots of the recipient's account page, email, etc.) when we need to issue you relevant prizes, gifts and goods.
We will strictly abide by the relevant laws and regulations on the processing of personal information in the region and country where the application is running, and take strict security measures to protect your personal information and prevent your personal information from being accessed, disclosed, used, modified, damaged or lost without authorization.
The security measures we take are as follows, but please understand that no security measures can be impeccable:
We have established a data security management system around the data life cycle, and improved the security of this service from multiple dimensions in terms of organizational construction, system design, personnel management, product technology, and personal information security impact assessment.
When we learn that a security incident of personal information leakage, illegal provision or abuse has occurred, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, your suggestions for self-prevention and risk reduction, and your remedial measures. You will be informed of the relevant situation of the incident by push notification. When it is difficult to inform you one by one, we will issue an announcement in a reasonable and effective manner.
We will store your personal information collected and generated during the operation in Singapore. We will not disclose or transfer your personal information to other parties in any form.
We will take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the shortest period required to achieve the purposes described in this policy, unless you agree to extend the retention period or are permitted by law. After the retention period, we will delete your personal information or take technical measures to anonymize it, except as otherwise provided by laws and regulations.
We attach great importance to your management of personal information and do our best to protect your rights to delete personal information, withdraw consent authorization, etc.
You can turn off relevant permissions, change the scope of consent or withdraw your authorization in the operating system settings of the device itself. After withdrawing authorization, we will no longer collect information related to the permission.
You can cancel your account in the following ways and according to relevant prompts (if any): App -> Me -> Feedback -> Select feedback and send an account cancellation request.
You can also achieve your goal by directly sending a request to delete the cancellation email to our contact email address.
Before your account is cancelled, we will verify your personal identity, security status, device information and other information, and you may need to provide additional necessary account information (account screenshots, recently read works records). You know and understand that the act of canceling an account is irreversible. After your account is cancelled, we will delete the relevant information about you or anonymize it, except for personal information that is otherwise provided by laws and regulations or processed separately at your request.
If you have any opinions or you think your personal information rights may be infringed, or you find clues of infringement of personal information rights, you can contact us through the contact information published in this policy. We will accept and handle it within fifteen working days.
You can view the full content of this policy on the website(https://policy.qustory.online/en/privacy.html) or the mobile client(Me - Privacy Terms)
In order to provide you with better services and as our business develops, the provisions of this policy may be modified from time to time, but without your explicit consent, we will not reduce the rights you should enjoy under this policy.
fter this policy is updated, we will show you the changed policy in the form of push notifications and pop-ups when you log in and update the version, so that you can keep up to date with the latest version of this policy.
Last updated on June 25, 2023.